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Term & Conditions

  1. Same Day Delivery

    2. Working day Monday to Friday / Saturday

    • Order received & confirmed before 12pm (GMT +8.00) same day delivered before 5pm.
    • Order received & confirmed after 2pm (GMT +8.00) will be delivered before 7pm.
    • Order received & confirmed after 5pm (GMT +8.00) will be delivered the next working day before 12pm.
    • Order received & confirmed after 2pm (GMT +8.00) on saturday will be delivered on monday before 12pm.
    • Although we can do same day deliveries but we would appreciate your advance orders.

  2. Delivery on Public Holiday & Special Occasion

    3. If your order place on Sunday and Public Holiday or Special Occasion ( Valentine’s day, Mother’s day, Father’s day ) than the order will automatically treated as the next working day.

    So that please place your order one day in advance, will be much appreciated to ensure that goods can be deliver on time.

  3. Our Business Hour

    • Monday – Friday (9AM – 6PM)
    • Saturday (9AM – 1PM)

  4. Delivery Hours

    5. Delivery hours start from 9am-7pm
    There will be a surcharge of RM30.00if the order:

    • Delivery on Sunday and Public Holiday
    • Delivery time after 7 pm
    • Express delivery within 2 hours

  5. Delivery Area

    6. Free Delivery Area

    • Johor Bahru City (80000 - 81300)
    • Skudai to Kulai (81300 - 81400)
    • Ulu Tiram to Kota Tinggi (81800 - 81900)
    • Masai to Pasir Gudang (81700 - 81800)

    Chargeable Delivery Area
    All order that outside the free delivery area, a minimum RM30.00 will be charge and minimum order for – Flower arrangement RM100.00 – Gifts , Cake & Chocolate RM150.00

    • Singapore RM 50.00
    • Sabah RM 60.00
    • Sarawak RM 60.00

    Our Delivery Service Coverage Areas

    JOHOR

    Taman Johor Jaya, Ayer Hitam, Batu Pahat, Johor Bahru, Kluang, Kota Tinggi, Kulai, Muar, Pagoh, Pasir Gudang, Pekan Nanas, Pontian, Skudai, Segamat, Senai, Seri Gading, Tampoi, Tangkak, Ulu Tiram, Yong Peng.

    KUALA LUMPUR

    Bandar Utama, Bukit Tunku, Bandar Seri Damansara, Bandar Tun Razak, Bangsar, Brickfields, Bukit Kiara, Cheras, Damansara Heights, Gombak, Jinjang, Kepong, Kinrara, Kuala Lumpur City Centre, Pandan Townships, Salak Selatan, Segambut, Sentul, Sri Petaling, Setapak, Sungai Besi, Taman Sri Hartamas, Taman Tun Dr.Ismail, Taman Kok Lian, Taman Kok Doh, Wangsa Maju, Cyberjaya, Putra Jaya.

    SELANGOR

    Ampang, Bandar Baru Bangi, Bandar Sunway, Bandar Utama Damansara, , Batu Arang, Batu Caves, Cheras, Damansara, Hulu Langat, Jalan Kelang Lama, Kajang, Kapar, Klang, Kota Kemuning, Semenyih, Pelabuhan Klang, Petaling Jaya, Puchong, Segambut, Selayang, Serdang, Sepang, Seri Kembangan, Shah Alam, Subang, Subang Jaya, Subang Jaya - USJ, Sungai Buloh, Taman Puchong Jaya, Taman Tun Dr.Ismail, Cyberjaya, Putra Jaya.

    KEDAH

    Alor Setar, Kulim, Sungai Petani.

    KELANTAN

    Kota Bahru, Pasir Puteh.

    MELAKA

    AlorGajah, Durian Tunggal, Melaka City.

    NEGERI SEMBILAN

    Seremban, Senawang, Labu Lenggeng, Nilai.

    PAHANG

    Kuantan

    PERAK

    Batu Gajah, Gopeng, Ipoh, Kuala Kangsar, Menglembu, Sitiawan, Sungai Siput, Taiping, Tapah, Teluk Intan

    PERLIS

    Arau, Kaki Bukit, Kangar, Kuala Perlis

    PULAU PINANG ( PENANG )

    Ayer Itam, Batu Feringgi, Bayan Lepas, Bukit Mertajam, Butterworth, Kepala Batas, Kubang Semang, Nibong Tebal, Penaga, Penang Hill, Perai, Permatang Pauh, Pulau Pinang City, Simpang Ampat, Sungai Jawi, Tanjong Bungah, Tasek Gelugor, University Sains Malaysia

    SABAH

    Kota Kinabalu, Sandakan.

    SARAWAK

    Kuching, Miri, Sibu ( No coverage to Bintulu )  

    TERENGGANU

    Kuala Terengganu, Majang

    SINGAPORE

    All Area

  6. Feedback & Enquiry

    7. Your feedback is very valuable for us to improve. Please call 607-3533188 or
    fax to us 607-3533272 or you can e-mail to us at sales@xinflorist.com.

  7. Cancellation & Redirection

    8. A 50% cancellation charge is applicable for any order that is confirmed.

    Kindly contact us at 607-353 3188 or our Fax: 607-353 3272

  8. Substitution

    9. Xin Florist & Gifts Centre reserves the right to substitute any unavailable products of equal or higher value.

For All Occasion

We accept Credit Card :
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